Transform Your Optician Shop's Customer Service with WhatsApp

Capture every opportunity with our human-first WhatsApp AI bot.

It’s a busy Tuesday evening at an optician shop in NEX, with patients seeking last-minute appointments for eye tests. A potential customer messages your WhatsApp asking about contact lenses just as the team winds down for the day. Instead of leaving them hanging, our WhatsApp AI bot jumps in, capturing their inquiry and booking an appointment for them. With the local school season in full swing, parents from Serangoon Gardens and Hougang frequently reach out late in the evening. Even during weekends, your shop can engage with customers through instant responses and file sharing for prescriptions and confirmations, ensuring no one is left waiting. Our bot not only manages these interactions but will escalate to a human operator whenever the conversation requires personal touch and judgment.